Impeccable Service, Clear Procedure

In order to make our training as efficient as possible, SinaLingua has created a list of service-procedure guidelines:

01 Preparation
Pre-training questionnaires: Collect relevant information, clarifythe company’s needs.

Telephone interviews: Topic-related telephone interviews designed to precisely understand participants’ work and background contexts.

02 Application and Implementation
Teaching: On-site trainings: Trainers help participants to identify the reasons for and the complexity of problems and to systematically draft and organize solutions.

Content under review:Via established WeChat groups, share and exchange training materials, stimulate the training participants frequently, and help them review their learning points.

03 Sustain Mature Growth and Changes
Email communication: Analyze and summarize participants’ training feedback forms; the majority of content-related questions can be solved through email communication.

After-training service: Trainers create and submit a training report to help training participants review the content, implement it, and achieve their goals. Based on these results and insights, HR professionals are better and more able to create accurate plans for future talent training and development.